Terms of Use

Last updated: 6 May 2026

1. Acceptance of These Terms

By accessing or using sylvariswoods.com ("the Website"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Website.

2. About Us

Sylvariswoods is a specialist supplier of premium tropical hardwood timber products — including teak, balau, merbau, and related species — primarily for use in architecture, interior design, construction, and landscaping. We supply to trade professionals: architects, interior designers, contractors, developers, and distributors.

3. Website Purpose & No Online Sales

This Website is provided for informational and commercial enquiry purposes only. It does not constitute an online shop and no binding sales contracts are formed through the Website. All product information, indicative prices, and specifications are provided for general reference. Final pricing is subject to individual quotation based on project specifications, volumes, delivery location, and current market conditions.

4. Product Information

We endeavour to keep all product information accurate and up to date. However, you acknowledge that:

• Timber is a natural material. Actual dimensions, grain, colour, density, and surface character may vary between batches and individual pieces.
• Published specifications — including Janka hardness, EN 350 natural durability class, moisture content, and dimensional tolerances — are reference values derived from industry standards and general testing; actual values may vary.
• Indicative price ranges are subject to change without notice and do not constitute offers.

5. Intellectual Property

All content on this Website — including text, photography, product descriptions, technical drawings, catalogues, branding, and graphic design — is the property of Sylvariswoods or its licensors and is protected by applicable copyright and intellectual property law. You may not reproduce, distribute, republish, modify, or create derivative works from any content on this Website without our prior written consent. Limited personal, non-commercial use for the purpose of evaluating our products is permitted.

6. Catalogues & Downloads

Product catalogues and technical documents provided for download are intended for professional reference by verified trade enquirers. They may not be reproduced, rebranded, modified, or redistributed without our written permission.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Sylvariswoods and its principals shall not be liable for any indirect, incidental, consequential, or punitive loss or damage arising from:

• Reliance on information published on this Website, including product specifications and indicative pricing;
• Temporary unavailability, interruption, or errors on the Website;
• Decisions made on the basis of content provided here without obtaining a formal written quotation.

Nothing in these Terms limits liability for death, personal injury caused by negligence, or any other liability that cannot be excluded by law.

8. Third-Party Links

This Website may contain links to third-party websites for reference purposes. We are not responsible for the content, accuracy, privacy practices, or terms of those external sites, and a link does not imply endorsement.

9. Enquiry & Quotation Process

Submitting a contact or enquiry form on this Website does not constitute a purchase order or create any contractual obligation. Any quotation provided by Sylvariswoods in response to an enquiry is subject to separate written terms agreed between the parties prior to supply.

10. Changes to These Terms

We reserve the right to update these Terms of Use at any time. The "Last updated" date at the top of this page indicates the most recent revision. Continued use of the Website after such changes constitutes your acceptance of the updated terms.

11. Governing Law

These Terms of Use are governed by applicable law. Any dispute arising in connection with them shall be subject to the jurisdiction of the courts agreed upon in any applicable commercial agreement between the parties. In the absence of such an agreement, disputes shall be referred to the courts of competent jurisdiction for the registered place of business of Sylvariswoods.

12. Contact

Questions regarding these Terms may be directed to sales@sylvariswoods.com.